Shipping policy

Shipping policy

  • At Xavian Fit, we are committed to delivering your products promptly and efficiently. This Shipping Policy outlines the shipping costs, delivery times, and handling procedures for orders placed through our website.

    1. Shipping Destinations

    We ship worldwide! Wherever you are, we aim to deliver your order to your doorstep.

    2. Shipping Costs

    Shipping costs vary based on the destination, weight of the package, and chosen shipping method. The total shipping cost will be calculated at checkout and displayed before you complete your order.

    3. Delivery Times

    Delivery times vary depending on the shipping destination and method chosen at checkout. Below are estimated delivery times for different regions:

    • Domestic (Within Insert Country): 3-7 business days
    • North America: 5-10 business days
    • Europe: 7-14 business days
    • Asia & Oceania: 10-15 business days
    • Rest of the World: 10-20 business days

    Please note that delivery times may be affected by factors such as customs processing, holidays, and unexpected delays.

    4. Order Processing

    • Processing Time: Orders are typically processed  business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
    • Order Confirmation: Once your order is placed, you will receive an order confirmation email with details about your purchase.

    5. Tracking Your Order

    After your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order on our website or the carrier’s website.

    6. Customs and Duties

    For international orders, please be aware that customs fees, taxes, and duties may apply. These charges are the responsibility of the customer and are not included in the shipping costs. We recommend checking with your local customs office for information on applicable fees.

    7. Handling Procedures

    • Damaged or Lost Packages: If your package is damaged during transit or does not arrive within the estimated delivery time, please contact our customer service team at [email protected]  We will work with you to resolve the issue.
    • Returned Packages: If a package is returned to us due to an incorrect address or failure to pick up from the carrier, you will be responsible for the reshipping costs.

    8. Contact Us

    If you have any questions or concerns regarding our Shipping Policy, please reach out to us at [email protected]

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